FAQs

Where do you ship to?

We ship worldwide via DHL, FedEx and UPS

How long do I have to make a return?

10 days from the date of delivery. We ask you to make sure the items have not been worn, washed, or damaged, and that you ship the item(s) back in their original packaging and box.

Is there a return fee?

Yes.


Customers are responsible for payment of any shipping fees, customs, duties, and taxes associated with returns.


Please note a refund on returned goods is only done once the item has been returned to us and all fees paid for. Any costs not paid but incurred during the return process will be deducted from the refund and the net balance refunded.

Why do I have to pay for a return?

While some companies build return fees into their prices, we charge only the exact cost of shipping your items to you so that we can keep our prices as low as possible. This way, you’re not paying for returns or shipping you might never make.

Can I return sale items?

Only regular-priced items may be refunded or returned. Unfortunately, sale items cannot be refunded.